Terms & Conditions

Last updated: November 8, 2026

These Terms & Conditions apply when you use sweetlittlethings.ph or purchase from Sweet Little Things. By placing an order, you confirm that you have reviewed these terms and the policies linked from the website.

Products and personalization

We make reasonable efforts to display products accurately. Handmade and personalized items may have minor variations in colour, texture, placement or finish. Customers are responsible for checking names, spelling, colours and other submitted personalization details before ordering.

Prices and payment

Prices are shown in Philippine pesos and may change before an order is placed. Delivery charges and the final total are shown during checkout. Orders are processed only through payment methods offered on the website.

Order acceptance

An automated confirmation means we received the order. We may contact you to confirm personalization, stock, payment or delivery details. We may cancel and refund an order if a product is unavailable, a price is clearly incorrect, payment cannot be verified or the order appears fraudulent.

Customer responsibilities

You must provide accurate contact, delivery and personalization information. You must be authorized to use the selected payment method and must not use the website for unlawful, fraudulent or abusive activity.

Shipping

Processing and delivery are governed by our Shipping Policy. Delivery estimates may be affected by couriers, weather, holidays, destination restrictions and other circumstances outside our reasonable control.

Cancellations, returns and refunds

Cancellation, return and refund requests are governed by our Returns & Refunds Policy. Personalized products may be non-returnable for change of mind once preparation or production has started, without limiting rights that cannot legally be excluded.

Website content and intellectual property

The website, branding, product photographs, designs, text and other original content belong to Sweet Little Things or their respective owners. They may not be copied, sold or used commercially without permission.

Liability

To the extent permitted by law, Sweet Little Things is not responsible for indirect losses or delays caused by events outside reasonable control. Nothing in these terms excludes consumer rights or liability that cannot legally be excluded.

Privacy

Personal information is handled as described in our Privacy Policy.

Governing law and contact

These terms are governed by the laws of the Philippines. Questions may be sent to sweetlittlethings737@gmail.com or raised through our Contact page.