Shipping Policy

This policy explains how Sweet Little Things prepares and delivers orders within the Philippines.

Shipping fee

The current standard delivery fee shown at checkout is ₱120. If a destination requires an exceptional remote-area or special handling charge, we will contact you before fulfillment.

Order processing

Orders are prepared after payment and order details are confirmed. Many Sweet Little Things products are handmade, personalized or prepared in small batches, so processing time may vary. We will provide or confirm the expected dispatch schedule when needed.

Delivery and tracking

Delivery time depends on the destination, courier availability and conditions outside our control. Tracking information will be sent when it is available. Courier estimates are not guaranteed delivery dates.

Delivery address

Please review the recipient name, phone number and complete address before submitting the order. Contact us immediately if a correction is needed. We may not be able to change an address after the parcel has been dispatched.

Delayed, lost or damaged parcels

If tracking has not updated for an unusual period, or if a parcel arrives damaged, email sweetlittlethings737@gmail.com with your order number and clear photos when applicable. We will coordinate with the courier and explain the available next steps.