CUSTOMER HELP
A little help, right here.
Answers about choosing your little things and trying the demo.
Orders & personalisation
How do I personalise a product?
Open its product page, choose the available options, and fill in any required name or inscription. The text preview is illustrative, not a final production proof.
Can I order two different names?
Yes. Add each personalised version separately. Different personalisations stay on separate cart lines.
How does custom width work?
Enter a positive width in inches. The shown price is a demo estimate that requires confirmation; no real production or proof email is triggered.
Delivery & returns
How much is delivery?
This demo applies a flat ₱120 delivery charge. No physical products are dispatched.
What is the returns policy?
Production returns and shipping policies have not been confirmed. This demonstration does not accept real purchases.
Account
Do I need an account?
No. Guest demo checkout is available.
Where can I see an order?
The confirmation page displays your test order. Orders associated with a signed-in account can also appear in My account.
Payment
Will I be charged?
No. The store uses a clearly labelled demo payment method and collects no real payment.
Will I receive order emails?
Demo order emails are suppressed. Keep the on-screen order number if you need to identify your test.
